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OUR TEAM
Our team
Beach life means freedom. In our hands, your place on the coast can give that to guests. And we can give it to you, maximising your bookings so you’re free to enjoy the benefits of letting, and your beach, your way.
From our first conversation, we get to know you and your requirements, whether you’re a seasoned holiday home owner, looking for the perfect investment, or getting ready to dive into holiday letting for the first time.
And the conversations don’t stop. We build a relationship with every holiday property owner to ensure your retreat does exactly what you need it to, discovering and emphasising the highlights that will draw guests in their droves.
Whether it’s on point property marketing, digital savvy or spotting the opportunities that will increase your yield, we’ve got a lot to offer. But underlining our skills, expertise and business experience is our belief in the power of great places by the beach. And our commitment to making sure every owner on our books – and guest that stays with us – feels that power too.
With local knowledge of both the holiday let and property market (and close relationships with key industry contacts), we’re uniquely positioned to help you realise your let’s potential.
Sales and marketing
Taking in the sea view, standing on the balcony and listening to the waves, walking to the shoreline from your door. The best way to market a property is to know a property.
Once you’ve joined the portfolio our team pays a visit to your property to really get to know it. The highlights and features of the space itself but also its location, what’s nearby and even which way the garden faces can make a big difference for guests deciding to book.
Once we’ve got a feel for what makes your beach retreat unique we can use it in your property marketing materials, crafting stand out copy and feeding it into social and digital campaigns that will make the difference.
Our in house reservations team make customers feel looked after and listened to with our super-smooth and reliable booking process, pre-arrival support and post-stay feedback.
Alongside the familiarisation for marketing purposes, we’ll also write access statements to ensure the accurate selling of your holiday let, providing an invaluable aid for guests with specific requirements.
OWNER SERVICES
Based in Cornwall and with expert knowledge of the area, we’re on hand from the moment you join the Beach Retreats portfolio – a team dedicated entirely to you.
From guiding you through every compliance certificate and safety document to answering any questions you might have about pricing, our dedicated owner services team will support you at every stage of property set-up, accommodation bookings and beyond. You’ll even receive a newsletter with invaluable industry updates and insights.
Whether it’s your first holiday home or your third, we’re here to make it a simple and seamless process, offering a professional eye for detail and a friendly ear when you need it most. To us, holiday cottage owners aren’t just ‘owners’. We’re on first name terms with every one – each part of the Beach Retreats family, who we’re always looking out for and who we always look forward to catching up with: whenever you want us.
As part of our services, we conduct annual inspections of your property to ensure everything is maintained to the same standard as the day your first guest arrived.
Property management
Our holiday let owners in Cornwall trust us to look after their place with meticulous care, all year round. A supplementary service available in certain areas, our property management comprises seamless changeovers, pristine cleaning, winter maintenance and more.
Every owner is different. But whether you’re looking to purchase a holiday property, build from scratch or rent out your ready-to-go Cornwall retreat, our wide range of services suit all sorts of needs. Each Beach Retreats portfolio manager specialises in a specific area of Cornwall. We live and breathe that particular coastline, its ambience and amenities – acting as your eyes and ears.
From liaising with estate agents to attending viewings and recommending interior designers, our long-standing relationships and industry expertise takes the pressure off holiday letting in Cornwall. Ultimately, our passion and commitment ensure every escape we select for the portfolio delights our guests and brings in bookings.