You can trust us to look after your self-catering holiday let and guests with uncompromising care, all year round. From pristine cleaning and seamless changeovers to winter maintenance, our complete, personalised property management service takes all the hassle out of holiday letting.
Our discerning guests demand flawless service – and we’re experts at delivering it. Time away from everyday stresses is precious, so we take care of every last detail – ensuring the only thing that lingers in your guests’ thoughts are blissful memories of an idyllic beach break.
We currently provide our property management service in the following areas of Cornwall:
Approachable, efficient and experienced, we bring 12 years of unparalleled beach knowhow to every one of our self-catering retreats. From the housekeepers to the maintenance staff, every member of our Cornwall property management team has been hand-picked and trained by us for a service you can trust.
With our 24/7 emergency contact number, we’re always only a phone call away. Not only do we make sure your holiday let gleams, we also carry out a thorough double-check before guests arrive – guaranteeing absolute peace of mind. Our team creates tailor-made house books for each retreat, brimming with insider knowledge.
To achieve that ‘first-ever guest’ feel when
a visitor walks through the door, we:
Guest safety is at the heart of our service. We’ll carry out regular checks on smoke alarms, co2 alarms and fire extinguishers – ensuring everything is in excellent working order. No guests for a week? No problem. We’ll conduct weekly checks of your retreat when it’s vacant (often required by your insurer) – guaranteeing your place is spotless, safe and secure all year round.
We’ll make sure you’re up to date with current legislation for holiday lets, including:
• Fire safety and risk assessments.
• Annual PAT testing.
• EICR certificates every five years.
• Gas safety certificates where relevant.
Relax. With Beach Retreats, your haven by the
coast is in good hands.
Electricians, plumbers, TV engineers, locksmiths: a trusted network of skilled tradespeople supports our in-house maintenance team. Whether it’s a hairdryer that won’t work or a broken door, we’re quick and efficient at replacements and repairs. Ensuring minimal disruption to your guests during their holiday, our team always acts discretely. Even outside of peak periods, we’re proactive at maintaining your property inside and out, from decorating and carpet cleaning to power washing and landscape gardening.
We’re also on hand to arrange ad-hoc services for you: think tree pruning, window cleaning, hot tub servicing. Keen to install new features or carry out interiors improvements? Leaf through our little black book of local tradespeople to get the job done right.
1. Before your guests arrive, we’ll contact them to
make sure they have everything they need to get their
holiday off to a smooth start – from easy-to-follow
directions to where to collect the keys.
2. As well as ensuring an immaculate space greets
your guests, we’ll provide them with a welcome pack
and bespoke house book – packed with inspiring insider
secrets about your sanctuary and its nearest beach.
3. The morning after they’ve settled in, we’ll check to
see if everything’s up to scratch – setting the tone for
a relaxing and revitalising retreat.
4. If any issues should arise during their stay, we’re
only a phone call away. From broadband glitches
to broken appliances, our 24/7 emergency contact
number means we can swiftly and efficiently solve
5. Finally, following their stay, we’ll ask for feedback
on property cleanliness, condition and services, so
we can keep meeting – and exceeding – guests’
expectations, time and time again.