WHAT OUR GUESTS SAY

In 2022, 53% of bookings were made by guests who have stayed with us before.

We survey our guests after every stay and they tell us about:

  • The booking experience
  • The property‚Äôs condition
  • Cleanliness
  • Whether they would book again and recommend us
  • Their local recommendations and favourite places.

We share guest feedback directly with you to ensure you get firsthand insight on how guests enjoy their property, as well as make suggestions, based on this feedback for possible improvements or upgrades.

 

OUR DIGITAL CHANNELS

Last year over 1 million visits have been made to the Beach Retreats website, with users seeking inspiration, searching properties and making bookings.

In addition, our email marketing campaigns go out every week, to over 115,000 recipients.

We have a loyal and engaged social community including:

  • 57,000 Facebook followers
  • 56,000 Instagram followers