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Social Media Terms and Conditions

Terms & Conditions

By submitting content to Beach Retreats through our official social media accounts, you provide consent for us to use it for promotional advertising. You also acknowledge that you are solely responsible for ensuring that your submitted content does not contain any offensive or inflammatory material, infringe on third-party intellectual rights, or violate any laws or regulations. 

We reserve the right to remove any content that we consider to be inappropriate or unsuitable, and you insure and agree to hold us harmless for any claims, liabilities or damages arising from your use of our products or services, and your submission of content to our social media channels. This includes any costs incurred by us if it is necessary to defend ourselves against third-party claims relating to the content that you have submitted.   

User Generated Content Terms and Conditions

The following terms and conditions outline the process and intended use of your User Generated Content. By accepting these Ts and Cs – you provide permission for Beach Retreats to use your content on their official social media channels and other marketing channels for promotional purposes. You also agree for us to share your User Generated Content with third parties. 

About User Generated Content

User Generated Content is the content that’s created and shared by our customers. This includes images, videos, graphics, captions, and reviews that relate to Beach Retreats>. Occasionally we may wish to share your content and social handle across our social media channels, other marketing platforms, and occasionally third parties. 
If we would like to share your content, we will first ask for your permission 

If you have created something that has not been submitted via a social competition which would usually hold you accountable to our standard Social Media Ts and Cs – then we will ask your permission to share your content before doing so. 

If we wish to share your content across our social media platforms, other marketing channels and sometimes with third parties, we will comment on your content with the request, with a link back to our Social Media Policy for further information. 

UGC Guidelines
User Generated Content is moderated by Travel Chapter’s Social Media Team and contracted parties. We do not condone and will not share any content which we believe contains any of the following: 
 
 a. Copyrighted and/or trademarked material. This includes the use of photos, videos, logos, company names, media scenes, or works of art that might infringe on the copyright or trademarks of a third party.  
 b. Abusive or offensive content will not be shared and we reserve the right to remove anything that we deem as inappropriate. Please do not share any content that could be interpreted as offensive, harmful, threatening, abusive, discriminatory, harassing, bullying, or profane.  
 c. Impersonating others. Please do not impersonate any account, company or person. 
 d. Breach of privacy or confidentiality. Please do not share any information that can identify an individual. This includes sharing personal information such as home address, contact number, email address, date of birth, or booking reference details. 
 e. Untruthful comments or captions. Please ensure that any comments are factual and that opinions shared are authentic and not intended to be inflammatory. 
 f. Advertising: Please do not include any external links in your comments which are designed to promote external or unrelated products or services. 

Beach Retreats’ Use of User Generated Content 

Beach Retreats are not obligated to share User Generated Content and we reserve the right to edit or remove content at any time. 
By consenting to our use of your content as per these terms and conditions, you waiver the right to royalty payments, and to review or object to Beach Retreats ’ use of this content thereafter. 
By agreeing to our terms and conditions you permit us royalty-free, irrevocable license to use, share, edit and broadcast your content for any marketing purposes. Whilst we have permission to use your content in this way, you will retain it’s legal ownership. 

Assurances

In providing your consent for the User Generated Content that you have submitted, you confirm that:

  • You have read through these terms and conditions. 
  • You have the authority and right to agree to agree to these terms and conditions.
  • Your content does not infringe on copyright or any intellectual property rights. 
  • You have obtained permission from any third parties who appear in your content and have their consent to agree to these terms and conditions, and to share their likeness or personal data.


Beach Retreats x Jam Industries Prize Draw - T&Cs

These Terms and Conditions are applicable to all entries for the Beach Retreats/Jam Industries Prize Draw (“the Prize Draw”) received during the period 1st to 29th September 2026.

Please read these Terms and Conditions before you participate as they apply to the Prize Draw and participation is deemed to be acceptance.

PROMOTER:  Beach Retreats is part of The Travel Chapter Limited whose registered office is at Travel Chapter House, Gammaton Road, Bideford, Devon, EX39 4DF (referred to as “the Promoter”, “Travel Chapter”, “we”, “us”, or “our”).  

PARTNER:  Jam Industries of 147 Kings Road, London, SW3 5TX (referred to as “the Partner”)

PRIZES:  There are two prizes, one £500 Beach Retreats voucher and one £500 Jam Industries voucher (each a “Prize”)

If you cannot find the information you are looking for below, please contact a team member at Beach Retreats by emailing [email protected]  and we will be happy to answer any queries.

1.    The Prize Draw is open to all UK residents aged 18 years or over.  Only one entry per person is permitted and any duplicate entries will not be valid.

2.    Employees (and their families) of the Promoter, Partner, or any of Travel Chapter’s group companies, or any third party directly associated with administration of the Prize Draw, are not eligible to enter.

3.    The Prize Draw is free to enter and no purchase is necessary.  

4.    To enter the Prize Draw, entrants must:- 

•    follow @beachretreats and @jamindustries01 on Instagram; 

•    like the post relating to this Prize Draw; and 

•    tag who the individual would bring along in the comments. 

5.    The opening date for entries is 1st September 2026 and the closing date is 23:59 on 29th September 2026.  Entries received outside of those dates will not be valid or accepted. 

6.    The Promoter and the Partner accept no responsibility for entries not successfully completed due to a technical fault, malfunction or interruption, computer hardware or software failure, satellite, network or server failure of any kind.  

7.    Two winners will be chosen at random by the Promoter from the valid entries received by using the Instagram Comment Picker and Giveaways Tool on 30th September 2026 ("Draw Date").

8.    One winner will receive a £500 Beach Retreats voucher and one winner will receive a £500 Jam Industries voucher.  

9.    A winner will be notified by the Promoter by email or telephone (using details provided) before 5 October. Each winner must confirm acceptance of a Prize to the Promoter within [three days] of being notified. If a winner fails to do so, the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner at random using the process described above.

10.    The Promoter and the Partner will not be liable if the notification email or Prize is lost, delayed or damaged for reasons beyond their reasonable control, or for any additional expenses that may be incurred by a winner in relation to the Prize Draw or the Prize.

11.    The Promoter will make all reasonable efforts to contact a winner. If the Promoter is unable to contact a winner, or a winner has not provided the Promoter with their correct email or telephone number in order for the Promoter to deliver the applicable Prize, then the Promoter reserves the right to select a replacement winner.

12.    A Prize will be sent to a winner by email within seven days of the Promoter receiving notification of their acceptance of a Prize. The Promoter will provide the email address of the winner of the Jam Industries voucher to Jam Industries for the purposes of sending the voucher.  

13.    A Prize is non-exchangeable, non-transferable and no cash alternative will be offered.  Vouchers cannot be used in conjunction with any other offer of the Promoter or the Partner. 

14.    The Beach Retreats voucher is valid for new bookings made with direct with them only and must be redeemed within [twelve months] of the date of issue. Holidays can be taken at any time, subject to availability. The winner must also agree to the Beach Retreats Booking Terms and Conditions: https://www.beachretreats.co.uk/full-booking-terms.  Full voucher terms and conditions: Valid for a year from the issue date, in any Jam Industries store, and on the website.

15.    The winner of the Beach Retreats voucher (and anyone staying with them on a holiday) will organise and pay for their own travel costs, travel insurance and any other expenses incurred.  

1.    The Jam Industries voucher can be redeemed in store or online at Jam Industries: https://jam-industries.co.uk/ (valid for a year from the issue date, in any Jam Industries store, and on the website).

2.    

3.    The Promoter and Partner reserve the right to replace a Prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's or Partner’s control makes it necessary to do so. 

4.    The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into. 

5.    The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the Promoter will send the surname and county of the two prize winners to anyone who emails [email protected] or writes to Beach Retreats, The Hangar, Aerohub Business Park, St Mawgan, Newquay, Cornwall, TR8 4RZ (enclosing a self-addressed envelope) within [one] month after the closing date set out above. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: [email protected]. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

6.    Participants are deemed to have accepted and agreed to be bound by these Terms and Conditions upon entry. The Promoter reserves the right to refuse entry or refuse to award a Prize to anyone in breach of these Terms and Conditions. 

7.    The Promoter reserves the right to hold void, cancel, suspend, or amend the Prize Draw at any time and without notice.

8.    Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up a Prize except where it is caused by the negligence of the Partner or Promoter, its agents or distributors or that of its employees. Your statutory rights are not affected.

9.    To the fullest extent permitted by law, the Promoter and the Partner will not be liable for any loss or damage whatsoever which is suffered (including but not limited to, direct or consequential loss) in connection with entry into the Prize Draw or acceptance of a Prize.

10.    Each winner may be asked to participate in publicity arising out of the Prize Draw.

11.    The Promoter and Partner make no representations and give no warranties as to the quality, suitability or merchantability of a Prize.

12.    These Terms and Conditions and this promotion are intended to be legally binding and will be governed by and construed in accordance with the laws of England and Wales. The English courts will have exclusive jurisdiction over any claim or dispute arising from or related to the Prize Draw or these Terms and Conditions. 

13.    This Prize Draw is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook, TikTok, X (formerly Twitter) or any other social network or platform.

Data Protection

14.    Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation.  It will be used by the Promoter and Partner for the purposes of administering and fulfilling the Prize Draw and will not be disclosed to a third party without the entrant’s prior consent.

15.    Entrant’s personal data will be treated in accordance with the Promoter’s privacy policies at all times. You can read The Travel Chapter Limited’s privacy statement, and Jam Industries: https://jam-industries.co.uk/pages/privacy-policy.  See also condition 19 with regard to the announcement of winners.

16.    Where an entrant has indicated consent to receiving communications from the Promoter or Partner about their products, special offers, promotions and services as part of entering the Prize Draw, their email address will be added to the Promoter’s email lists and processed in accordance with current UK data protection legislation and the Promoter’s and Partner’s privacy statements. Consent is not a condition of entry and an entrant can opt out at any time.


Beach Retreats is a trading name of The Travel Chapter Limited | The Travel Chapter Limited is registered in England and Wales. | Registered office Travel Chapter House, Gammaton Road, Bideford, EX39 4DF. Company No. 02431506 | VAT reg: 143053210.