“I engaged Beach Retreats to manage and market my property almost before I had finished buying it, as I had previously stayed in properties managed by them in Watergate Bay, and had always been impressed by their standards from a guest perspective. I am happy to say that it was a decision that I am very glad I made as my “owner” experience has been equally good!
The entire team are endlessly helpful and patiently handle each and every request that comes their way (whether from myself as owner, or from guests staying in the apartment) with diplomacy and efficiency. The BR team has always been able to deal with everything thrown at them in a professional and pragmatic way, ensuring that customers are kept happy, without incurring unnecessary costs.
I can get access to the reports that I need whenever I need them, quickly and clearly, and from a guest perspective the booking process is clear, simple and reliable. They have a good customer database, and I feel that I am able to reach the type of customers I need to as a result of their marketing efforts.
I truly feel that BR are have been, and continue to be, an essential partner for me in being able manage and maintain my holiday rental property effectively as a business.”
Owner, The Whitehouse, Watergate Bay
“As a newly married couple we’re fresh onto the holiday rental scene and we’ve found that we’ve been carried along seamlessly by the ever-helpful folk at Beach Retreats. Not only do they have a fabulous website and regular and engaging social media updates, but they have been incredibly friendly – and quick – in answering our questions.
Everyone we’ve come into contact with from the company have had a real passion for what they do, combined with a professional eye for detail in terms of helping us make the most of our property….not to mention their great local knowledge of Cornwall.
We were also delighted to find that Beach Retreat’s PR team successfully got our property – 1, The Old School House – into The Sunday Times‘ Top 100 Holidays for 2015. There is a real effort made by the team to promote their properties in inventive and far-reaching ways.”
Owners, St. Agnes
“We have worked with Beach Retreats since purchasing our first Cornish property in Watergate Bay in 2006. Given their great understanding of the local area this information was very useful and targets were quickly achieved and we passed expectations.
The team at Beach Retreats are professional, passionate as well as very personable and reliable. The reservations team quickly recognise what steps are necessary to convert a potential enquiry into a letting during both the peak and quieter and more difficult off peak periods. They are always looking at ways to invest in the continued promotion of Beach Retreats as a brand and hence our properties exposure.”
Owner, Fistral Beach and Watergate Bay
“Beach Retreats offer the outstanding service that you need when letting your exclusive holiday property. Our property is very much our home as well as that of our guests; so the immaculate linen and tip top cleaning and maintenance is of paramount importance. We feel assured that our home will be cared for in our absence. Beach Retreats always exceed our expectations.
Our guests and ourselves arrive at a beautiful, luxurious holiday retreat unaware of the care and attention to detail that Beach Retreats put into every booking from their intuitive booking system, excellent telephone service to the carefully made beds and extra touches on arrival.”
Owner, The Village, Watergate Bay
“We have found the Beach Retreats team to be friendly, approachable and professional in all aspects of their business. We were really pleased with the easy set up of the business, the number of bookings we received in the first year and we value the fact that we can discuss things with an identifiable team at the end of the phone. The website is very user friendly and our emails are responded to almost immediately. I would have no hesitation in recommending you as agents”
Owner, Porth Beach